All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
Threshold Delivery: With threshold delivery mode, massage chairs will be delivered to the nearest ground-level entrance of the home, business, or apartment building. [EXTRA COST]
White-Glove Delivery: With white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery adds about 1-2 weeks to the standard lead-time of delivery. Choose the shipping method as White-Glove Delivery if you want the service. [EXTRA COST]
All White Glove Services is a onetime service that is non-refundable nor do they cover any return service. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit. It is vital for the customer to fully inspect and test the product before signing off the completion of service.